The American Bolt Advantage
Our mission is to exceed the customer’s expectations.
We pride ourselves on our ability to not only meet but exceed the expectations of our customers. This statement is more than just words; it's the driving force behind everything we do. We understand that your organization's success relies on dependable partners, and we are eager to demonstrate how our values align with yours.
At American Bolt, customer experience refers to the overall impression customers have of a business, shaped by their interactions across all touchpoints. It’s driven by our commitment to provide accurate information and timely responses, delivered in a friendly, caring manner. By ensuring consistent quality and making engagement easy, we create a positive environment that is not only responsive to our customers’ needs but also encourages trust and loyalty. When we communicate effectively, demonstrate resourcefulness, and offer fair pricing, we elevate customer experience, leading to lasting customer satisfaction and partnerships.
Experience
American Bolt prides itself with experienced and knowledgeable teams who can offer more than simply referencing a catalog part number. Our Sales & Supply Chain employees have many years of experience in the fastener industry and strive to take the additional step.
We care enough to listen, strive to understand your needs, create solutions for success, communicate fully and deliver on our promises.
Warehousing
Organization is key to an efficient stocking fastener distributor. All material you purchase from American Bolt has complete lot tracking from supplier and detail clearly on all labeling & packing lists.
With 65,000 square feet of warehoused material, American Bolt carries a large number of standard items; we also carry a wide range of nonstandard and hard-to-find items. If you are having trouble locating a special item, there is a good chance that American Bolt can help you out.
Order fullfillment & delivery
We boast a company-owned fleet of delivery vehicles, partner with premier 3PL services, or your orders can be scheduled for pick-up the same day to keep your business running. American Bolt has a large vehicle fleet to service delivery needs to our branches and beyond. Whether it's to your door or a job site, count on American Bolt to deliver your parts when you need them.
In addition, there are daily UPS & Fed-Ex, allowing your order to be shipped same-day when made by 2:00 PM CST. Same-day LTL freight shipments also available if your order is placed by 12:00 PM CST.
We also specialize in Vendor Managed Inventory services.
Supply Chain
Partnering with the best suppliers and manufacturers in the industry allows us to provide you with the best value.
We understand the importance of quality, reliability and delivery to bring down the total cost of ownership.
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